Maintain and encourage excellent communication with all staff and management
- 2+ years of customer service-related
- Spa services experience a plus
- Friendly demeanor and positive
- Ability to exercise good judgement and sound decision making
- Excellent communication skills both written and verbal
- Strong organizational skills
- Ability to multi-task
- Strong computer knowledge and proficiency with a wide range of office equipment necessary
- Knowledge of the Teton Valley and Greater Yellowstone region a plus
Hours of Work
Must be flexible and willing to work weekends and Holidays.
Necessary Skills and or Education
He or she should possess the personal skills necessary to represent Teton Springs Lodge & Spa in a professional manner whenever interfacing with guests, owners, and industry peers. Including but not limited to taking detailed information and replying to it, and deescalating owner and guest complaints with support from management to a mutually acceptable outcome. Typing and computer skills are required which will allow him or her to efficiently communicate with guests, fellow employees, and industry peers. Computer skills will include a working knowledge of Microsoft Word, Excel, and Outlook. Lifting of heavy packages, laundry (upwards of 50 lbs.) and certain physical exertion may be required in the daily duties.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, sit, walk, use hands to finger, handle or feel with hands and arms. This position will require walking for periods throughout the day on uneven surfaces or across company property and into homes. The employee may have to reach above shoulder height or below the waist or lift as required to file or store materials throughout the day. Proper lifting techniques are required. The individual must be able to lift 50 lbs. and use proper lifting techniques. Lifting items include but are not limited to heavy packages, letters, boxes, mail, etc.
Bronze Buffalo Lodge & Spa is an Equal Opportunity Employer.